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IM Personality of the Month

Dr. Anne Thurston OBE

(RIM Icon of our Time - RIM-IOT)

Anne Thurston has been a pioneer in defining international solutions for the management of public sector records. Between 1970 and 1980 she lived in Kenya where she conducted research and subsequently worked as a locally‑engaged civil servant in the Kenya National Archives.  In 1980 she joined the staff of the School of Library, Archive and Information Studies at University College London, where she was a Lecture and then a Reader in International Records Studies.  She established the International Records Management Trust in 1989.

During the 1980s, Dr Thurston began work on defining new strategies for development and training in the field of records management in developing countries. Working in East and West Africa, she developed a practical field-training programme that involved rebuilding collapsed record-keeping systems.  She also carried out an extensive survey of record keeping systems in the Commonwealth, examining records management practices in 32 countries in Africa, Asia and the Caribbean.  These experiences provided the basis for designing an MA course in Records and Archive Management (International) at University College London as well as a post-graduate research programme.  Several dozen of Dr Thurston’s former students have become directors of national archives or university lecturers in records management.

On the basis of the survey findings, the UK Department for International Development, then the Overseas Development Administration, funded two initial records management improvement programmes, in The Gambia and Ghana. Dr Thurston established the International Records Management Trust to administer these and other projects. She left University College London in 1996 to concentrate fully on the work of the Trust.

Recognising the impact of the rapid changes in the use of information technology in developing countries in the 1990s, Dr Thurston structured the Trust to take account of the impact of technology on the management of information and records as well as the requirements for restructuring paper records to support information needs in the electronic work environment.  She created three programmes within the Trust to develop and share solutions: consultancy services, capacity building and development research.

Dr Thurston was a member of the UK Lord Chancellor’s Advisory Council on Public Records from 1994 to 2000.  She was awarded an OBE for services to public administration in Africa in 2000 and a Lifetime Achievement Award by the Records Management Society of the UK in 2007.  She was awarded the Emmett Leahy Award for Outstanding Contributions to the Information and Records Management Profession in 2007.

Work Experience

1989 to present

International Records Management Trust

Director

1980 to 1996

University College London, School of Library, Archive and Information Studies

Lecturer in Overseas Administrative History (1980 to 1983); Lecturer and Co-coordinator, MA in Records and Archives Management (International) (1984 to 1993); Reader in International Records Studies (1993 to 1996).

1980 to 1998

Institute of Commonwealth Studies, University of London

Research Fellow (1980 to 1998); Member Board of Management (1993 to 1996)

1989 to 1996

International Council on Archives

Member, Section on Archival Education and Training

1988 to 1996

Association of Commonwealth Archivists and Records Managers

Training Adviser (1988 to 1992), Honorary Secretary (1992 to 1995), Acting Executive Secretary (1995 to 1996)

1980 to 1983

Oxford Development Records Project

Research Officer

1978 to 1980

Kenya National Archives

Research Officer

Project Experience

Dr Thurston has directed a range of international projects, notably:

  • Management of Public Records Project (1994 to 2000: UK Department for International Development), which involved developing an extensive package of basic training material for international use, available through the Trust’s website without charge.
  • The Evidence-Based Governance Project (2001 to 2004: World Bank), which involved consultations with government officials and records professionals from 38 developing countries through face-to-face, electronic and video conference meetings; the development of 12 case studies; and the development of records management capacity assessment tools.
  • Fostering Trust and Transparency in Governance: Investigating and Addressing the Requirements for building Integrity in Public Sector Information systems in the ICT Environment (2006 to 2008: DFID), which involved an investigation of the requirements for managing records in the information technology environment, particularly in relation to the intersection of pay and personnel information and the development of good practice guidance and training materials.
  • Aligning Records Management with E-Government/ ICT, Freedom of Information, and Poverty Reduction in East Africa (2010 to 2011: International Development Research Centre), which involved exploring the provisions for managing records in relation to ICT and FOI initiatives in five countries:  Burundi, Kenya, Rwanda, Tanzania and Uganda.

She also has directed or quality assured projects in countries including Belize, Ghana, India, Malaysia, Sierra Leone, South Africa, Tanzania, The Gambia, Uganda and Yemen.

   

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